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A better claims and EOB experience is coming this month
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UMR is adding new claims and explanation of benefits (EOB) updates to the umr.com member portal and the UMR app.
What’s changing
It’ll soon be easier for you to understand and track your claims. You’ll see:
- Simpler layouts with redesigned claims display cards
- Easier navigation tools and quicker access to key details
- Improved visibility into claim status and progress
- A centralized, easier-to-find EOB experience within Message center
These updates are being added to help reduce confusion when reviewing your claims and EOBs. Our goal is to create a more consistent, user-friendly experience across your desktop and app experiences.
Detailed Flyer
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